So sayeth Mr. Darcy

This past November 19th I ordered some very nice, very expensive yarn intended for a hat for Mandy and a shawl Mom ordered for Aunt Kimmie. The girls and I had plans to drive down to Moselle on the 27th, but the combination of Priority Mail and the store's relatively close location in Atlanta ensured that it would be delivered on the 22nd, plenty of time before we left. The 22nd came and went, and upon looking at the tracking information I found that my expensive yarn package was in Mobile, not following the normal shipping route.

Alas, I had, in my excitement over finally having some luscious yarn on my hook, filled my address out incorrectly, writing a Mississippi zip code instead of our Knoxville one. I promptly emailed the company, who had impressed me so with their wide array of yarns and colors, low prices, and fast shipping, letting them know of my idiocy and requesting that they let the USPS know of my updated zip code. EatSleepKnit, just as promptly, wrote me back informing me that, once in the USPS's hands, their packages are out of their control, and they would notify me once the package was deemed undeliverable and sent back to their company. I called the USPS's main office and two of the Knoxville branches to find if I could at least pick up my own package before the Thanksgiving holidays began. I was assured that the package should be sorted and delivered by the 27th-29th, but I could not pick it up until it had been sorted.

I ended up visiting a local yarn shop and finding a similar sort of yarn for Mom's order, and joked about it with my sister, secure in the knowledge that if the yarn arrived while I was in Mississippi, I would still have plenty of time to finish the hat before Christmas. The girls and I traveled to Mississippi, I made all of Mom's orders and most of my Christmas gifts in the two weeks we were down there. The tracking information never changed from Knoxville's processing center, and lost package calls to the USPS only resulted in a confirmation number that someone was eventually going to look into it.

After sitting in Knoxville for 2.5 weeks, my package bounced around the South. I finally gave up on the USPS after 10 calls and two confirmation numbers. I had emailed the company as well several times, asking for help, for them to file a claim, for something. My last email went ignored, which has aggravated me the most through this whole ordeal. For the most part I have blamed myself, but after two weeks of hearing nothing in reply from EatSleepKnit has allowed me to share the blame. I gave up on them too, yesterday, and spent the day writing complaint letters in my head.

They changed the Expected Delivery Date from November 22, 2010 to today this morning ;)

Today the package was delivered. Out of the blue. I had looked at the tracking info yesterday and it showed that it had been processed through Atlanta on Jan.5 as the last update. I had been hoping, fingers and toes crossed, that they were sending it back to the company.

The yarn is so pretty :). I can finally make Mandy's Christmas present and I also have some yummy Madelinetosh yarn to dream up projects for.

Although I did finally get my yarn, this experience has completely soured me to the USPS. It took 47 days for someone to finally write the right zip code down and send it on. I believe UPS will be my parcel service from now on :).